Changes should be initiated as soon as possible. Heraclitus thinks only change is constant. This is especially true for banks today.
Changes should be initiated as soon as possible. Heraclitus thinks only change is constant. This is especially true for banks today.
Mobile banking applications today are more than mere transactional tools and ATM locators that they used to be in the beginning. As the customer awareness of new technologies increased, what was offered wasn’t good enough anymore.
Can you imagine leaving your home “un-connected”? No smartphone, no smartwatch, no tablet? No way! Neither does the person next to you. That is why today the average number of web-connected devices owned by a person is above three.
Eruption of digital challengers in banking industry in the last couple of years exposed one of the main issues of traditional banks – large number of costly and time-consuming manual processes negatively influencing overall customer experience.
When we think about financial services, our association relates to banks. Traditional banks. Banks take care for this for centuries. No matter what modern channels we use – ATMs, online banking or mobile banking...