Speakers:
Gregor Bierent – CEO, NF Innova
Miša Lukić – Founder & CEO, Brand Sapiens
Customers today expect more than fast and convenient digital banking. They want empathy, trust, and authentic communication even in digital channels. Traditional chatbots often fail to deliver this, making customer interactions feel cold and mechanical.
This webinar recording shows how FinSapiens, powered by the FINTENSE Digital Banking Platform and Brand Sapiens AI Agent, helps banks deliver seamless, human-like, and brand-consistent customer experiences.