At this year’s Kopaonik biznis forum, every key topic shaping the economy and business was on the agenda, including how to connect with the always-online generation.
In the panel “COMMUNICATING WITH THE ALWAYS-ONLINE GENERATION,” our colleague Slavko Milojevic shared valuable insights on how banks must adapt to meet the expectations of young customers.
Moderated by the fantastic Vladimir Bošković, the discussion highlighted how digital-native generations no longer see branches as essential—they expect everything instantly, with advanced and seamless digital experiences.
Slavko also emphasized the power of Personal Finance Management, smart data use, and personalization in shaping the future of banking. A fantastic panel with great energy and inspiring takeaways.
