Speakers:
Atul Ahuja – Chief Technology Officer – Noventiq,
Gregor Bierent – Chief Executive Officer – NF Innova
Find out how banks can personalize their approach to customers
Find out how banks can personalize their approach to customers, creating unique experiences and boosting satisfaction. This strategy helps expand the customer base and enhance user satisfaction through scalable applications.
In the video, Gregor explained how the FINTENSE Digital Banking Platform identifies customer segments, calculates digital banking scores, and offers personalized UI/UX across digital channels.
Some of the key values that you can find more about in the video:
▶ Leveraging on Data to provide personalized Banking Experience
▶ Calculating bank’s Customer’s Digital Banking Score (DBS)
▶ Definition of several Customer segments based on DBS
▶ Providing personalized Banking experience on Digital Channel
▶ Dynamically update UI/UX and product offerings of Digital Channels for Customers
